Customer journey map: Understand customers, acquire new customers

How do prospective customers become real customers? What channels make all the difference? Customer journey mapping helps you make your communication with potential customers more effective and use your marketing budget more efficiently.

Something is not right with your online shop or your ordering hotline. Enough people are interested in the products, but then they abandon the purchase just before check-out and don’t come back. The key question for you is: why does that happen?

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Corporate & Culture

Buyer persona: do you know your customers?

Target groups play a central role in marketing. The Job Wizards show you how you can address your customers in a more targeted way with buyer personas.

Team & Transformation

CRM: the tool for satisfied customers

Every company needs customers – preferably happy ones. CRM helps you to take good care of customer relationships and to design them personally.

You & We

Data dilemma on collaborative platforms: Do you synchronise, or are you still sending?

Data sharing remains a major hurdle in daily workflow. But why? The solution is as simple as it is ingenious. Read on:

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Buyer persona: do you know your customers?

CRM: the tool for satisfied customers

Data dilemma on collaborative platforms: Do you synchronise, or are you still sending?

Before we really get going: check your emails.

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